How much money are you expecting to save?

I'm going to save £13 per month, after the finance is taken out.

What was your main motivation for getting a battery?

My main motivation was savings. I did a lot of research online, then I came across your website – I wanted to have solar panels and a battery.

Why didn't you get solar panels as well?

I researched long and hard, but I've got a north-facing roof – so when I went and contacted Sunsave, they said it wasn't financially feasible, as I'd never repay the money I spent.

But then they started telling me, based on real data – like my last three months of electricity bills – about getting a battery, and how much it'd save me.

Have you ever previously considered getting a battery? If so, why didn't you go ahead?

Ignorance. That's the main reason. I've looked at solar in the past, and it was very expensive. We weren't eligible for any grants, so it was just a no-no.

But then I started looking further into it, and without paying the expense of a solar panel installation, getting a battery on its own was very affordable.

How did you hear about Sunsave, and why did you choose us?

My research started off with Google. I came across your website, which was very well designed, and very informative. I was curious about how it worked, and like I said, I was looking at solar panels as well.

What I liked about Sunsave was it was based on real information, not the average for the nation, region, town, or city. It was based on my individual usage, which nobody else I contacted was doing.

That's why I chose Sunsave. I thought: this is real, proper data, rather than somebody pretty much guessing how much I'll save.

How was the Sunsave sales process?

It was very easy. I was planning – or hoping – to get solar panels, but the lady I spoke to said it wasn't financially viable to have them on my roof, and told me about the battery option.

I really did enjoy the half-hour conversation. She talked to me about the installation process, how to apply for finance, and what I could expect in the month or so from initial contact to installation.

For anybody who, like myself, didn't know what to expect, that's exactly the sort of sales support you need, rather than pressure selling.

It was factual: this is what will happen, all at my convenience. It was very, very good from start to finish. It was nice to speak to somebody who was very knowledgeable.

She was very clear and helpful. Everything I needed to know, any questions that I wasn't sure about, she answered, and she dispelled myths that I had thought existed.

What kind of myths was she able to debunk for you?

Just things like a solar battery has to come with panels. I Googled it, and thought I knew everything about your industry after 20 minutes – but a lot of it was rubbish.

It was probably true a couple of years ago, but she set me right so quickly.

The batteries are new on the market. I've never heard of them before. And if it hadn't been for the sales advisor, I wouldn't have one now.

And that's even after me spending days trawling through the internet, because it was all: "Oh, yeah, you can have north-facing solar panels", and "we can do this and we can do that", but with no actual, factual basis behind it.

Sunsave was entirely different, and that's why I went with them.

Would you have got a battery right now if Sunsave Home Battery Plus wasn't an option?

Probably. But I'd rather keep the money in my bank account.

Could you tell us a bit about your tariff?

Yes, I'm with British Gas. It's one of those overnight low-cost tariffs.

For anyone new to it, could you explain how a battery saves you money?

At a certain time of the day – and every provider is slightly different – I will go and get cheap electricity. So the battery will be charged up overnight.

Then in the daytime, rather than using electricity via the national grid, it will come from the battery. So I'll be using cheap electricity all day.

The main thing I did like about it is it's not like a bucket where once it's empty, you've run out. It just clicks back into the national grid, so you're never short of electricity.

Will you repay it early?

Maybe, but probably not. I do have the option of repaying early, and if I did pay it off upfront, I'd save £67 a month, which is sizeable.

But the interest over 10 years is about £1,000. I'll earn more than that in the bank.

How is the Sunsave installation process going, in real time?

He said it's going to take two or three hours. I thought he would be here all day. So yes, I'm very surprised how quickly he is managing to get the job completed.

Do you have any tips for other people considering a home battery?

Well, certainly contact Sunsave, and do your own research – that's what I did.

I'm delighted with what they're offering me and everybody else, and I'm looking forward to the savings.

Would you recommend Sunsave?

To anybody and everybody, because as I say, I was blissfully ignorant about the products.

I've already recommended them to my neighbours and several of my friends.